When we saw an article in Forbes about “13 Habits of Exceptionally Likeable People” we thought of Brian Cook, Manager of your Rancho Coastal Humane Society Thrift Shop at 120 Aberdeen Drive in Cardiff by the Sea.
People like Brian! Now we’re wondering if it’s because he’s easy to like, or if it’s because shoppers save so much money at the Thrift Shop. People like it when they save money. Why do people like Brian?
The first item on the list was that likeable people ask questions. As we walked into the Thrift Shop we heard Brian asking a shopper, “How can I help you? You want a big screen TV? Make a left at the women’s clothing, walk past the matching sofa, chairs, and tables that just arrived this morning, right on into the Electronics department.”
The list said likeable people put away their phones when you talk to them. Brian lost his phone between the cushions of that sofa we just mentioned. (Please call the Thrift Shop if you find it. Don’t call Brian. You’ll have his cell phone.) So…he’s two for two.
They’re honest. Whether it’s a bicycles in the sporting goods department, the jewelry, the housewares, or the collectibles, Brian will tell you everything he knows about them. He holds back nothing.
He’s looking pretty doggone good, but what do the other people at the Thrift Shop think of Brian? Who better to ask than Other Brian. He was unloading children’s furniture that he picked up that morning at the home of a donor.
Hey, Other Brian. Is Brian likeable?
“Usually. But this morning one of the volunteers brought donuts. There was one donut left and somebody said, ‘Hey Brian. Come get the last donut.’ They meant me, but Brian ate it. I’m steamed at him right now. But most of the time that donut thief is okay.”
There were no witnesses to the theft, but time and time again we’ve heard Brian (the donut thief) say, “The best part of my job is that money raised at the Thrift Shop helps people and animals when they need it most. We have to be successful. Every animal deserves a tomorrow.” ®
Be sure to “Like” Rancho Coastal Humane Society Thrift Shop on Facebook. If you have items to donate you can drop them off at the Thrift Shop at 120 Aberdeen Drive in Cardiff by the Sea or call 760-753-0970 to arrange for pick up.
If you want to see that list from Forbes, click here: ttp://www3.forbes.com/leadership/13-habits-of-exceptionally-likeable-people-2/2/